MAIANS RETURNS & EXCHANGES
Please see here the terms of our return policy.
- We can accept returns within five business days for any issue.
- Please email us at firstname.lastname@example.org for steps to take for the return of goods.
- In the case of a sizing issue and the need to exchange the goods for another size please email us with the explanation and we will follow up with the steps to take. It is important to include your order number, the style number of your shoe as well as the color and size that you would like to receive for the exchange.
- In the case of exchanges, it is important to keep the original packaging to repackage the goods and that the product is returned in the same condition as it arrived.
- All returns and exchanges will need to be sent back to us here in Spain. We will confirm where to ship the goods by email. The goods are to be sent back either to our factory in La Rioja, Spain or our office in Barcelona depending on the case.